Why an excellent passenger experience should be at the heart of a mobility interior and how we make this vision a reality through tomorrow's trends.
Why an excellent passenger experience should be at the heart of a mobility interior and how we make this vision a reality through tomorrow's trends.
Work here, live there. Visits to distant relatives, spontaneous weekend trips to other cities, to lakes, or even to other countries for business meetings. Our mobility is constantly increasing, and during our trips from A to B, we have a wide range of needs.
In the world of rail travel, there is a term for what you experience when you're on a train: passenger experience. This includes everything from seating comfort to lighting and subjective perception of the interior. To encourage people to use public transport, the experience must be right. Yet the passenger experience on trains often remains the same as it was 15 years ago, and the image of rail vehicles appears dated.
The question of why this is the case is complex. But there is no question that this must change. It requires proactive developments and intelligent solutions that meet people's needs. Anyone who only starts development when demand already exists will find it difficult to be truly innovative.
That is why the Seisenbacher team is constantly following trends in industry and society. Together with our partners, we identify the foundations and focal points of our developments. The desire for more connectivity and security will continue to accompany us in the future.
On this basis, we develop solutions that meet individual requirements. The focus is on the needs of various travelers, be it a father with a child who goes to see grandparents, or a businesswoman on the way to an appointment.
By focusing on the needs of passengers, it also becomes easier to consider the requirements of manufacturers and operators. Of course, they have their own requirements for interiors, whether in terms of integration, maintenance or costs.
Nevertheless, everyone benefits from satisfied passengers who can make good use of travel time. A good passenger experience increases occupancy and ensures full order books. In the end, everyone benefits — manufacturers, operators and, above all, passengers.